At GigaSupport Ltd, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.

1. Information We Collect

We collect two types of information from visitors to our website:

• Personal Information: This includes data such as your name, email address, phone number, and other details you provide when you contact us or sign up for our services.
• Non-Personal Information: This includes anonymous data such as IP addresses, browser type, device type, and browsing behavior on our website. This information helps us improve the functionality and user experience of our website.

2. How We Use Your Information

The information we collect may be used for the following purposes:

• To provide and improve our services.
• To communicate with you regarding your inquiries, requests, or services.
• To send marketing and promotional materials that you have opted-in to receive.
• To analyze website performance and improve user experience.

We will not sell, rent, or share your personal information with third parties without your consent, unless required by law or in accordance with this Privacy Policy.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small files stored on your device that allow us to remember your preferences and improve website functionality.

You can choose to disable cookies through your browser settings, but this may limit your ability to use certain features of our website.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We use industry-standard encryption technologies to safeguard sensitive data during transmission. However, no method of data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you no longer wish to receive communications from us, you can opt out by contacting us directly.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications at any time.
• Request information about how your personal data is being used.

To exercise any of these rights, please contact us at info@gigasupport.co.uk.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these external websites. We encourage you to review the privacy policies of any websites you visit through links on our site.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and the updated policy will be effective as of the date posted.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

GigaSupport Ltd
166B Kensington Road, Reading, RG30 2TG
Email: info@gigasupport.co.uk
Phone: +44 7501 307470

By using our website and services, you consent to the terms of this Privacy Policy.